What is a Cookie? 

A cookie is a small piece of information sent to your device’s hard drive by a web server to collect data about your browsing activity.

We use the term “cookie” to refer to any technology that gathers information from your device, such as data about your use of our applications and websites, device information (including device ID, IP address, and browser type), demographic data, and, where applicable, the referral URL.

We also employ tracking pixels, which enable us to count visitors who have viewed our pages or read our promotional emails/newsletters. These are not used to access your personal information without your consent.

How Long Are They Stored? 

The storage duration of a cookie on your devices and browsers varies. The lifespan is calculated based on your last visit to the website. When a cookie expires, it is automatically deleted. All lifespans of our cookies are specified in our detailed cookie list, located in the section below.

We may collect your personal data when you interact with us, including through the website https://cocoavalley.ch, our social media platforms, by email, or when you visit our headquarters, factory, stores, or events. When you contact us, we collect, as contact details, your name, email address, phone number, physical address, and communication metadata such as your IP address, timestamp, and potentially geolocation details. When you create an account on our website https://cocoavalley.ch or log into an existing account, we collect identification information such as username and account identification.

What Types of Cookies Do We Use?

Essential Cookies are used to:

• Remember information you entered while browsing our websites;
• Identify you as logged in to our websites;
• Remember your order when you make reservations on our websites.

Functional Cookies are used to:

• Remember settings you applied, such as layout, language, or preferences;
• Show you when you are logged in to our websites;
• Share information with partners to provide a service on our websites.

Analytical Cookies are used to:

• Provide statistics on how our website is used;
• Measure the effectiveness of our advertisements;
• Detect any errors that occur;
• Test different designs of our websites.

Marketing Cookies are related to services provided by third parties, such as “Like” and “Share” buttons. We use them to:

• Deliver advertisements most relevant to you;
• Create links to social networks like Facebook, which may then use information about your visit to show you advertisements on other websites;
• Provide information about your visit to advertising agencies so they can present you with advertisements that may interest you.

Consent and Preference Center

You can customize which cookies you accept by clicking on the cookie settings tab provided by our cookie preference center.

You can modify your cookie preferences and customize cookie settings in your browser. You can block all cookies completely or only third-party cookies at any time by adjusting the settings on your computer, tablet, or smartphone browser. The location of these settings depends on the browser you use.

Google Analytics

Our websites use Google Analytics and other tools offered in the Google plugin suite, such as reCaptcha, Tag Manager, or Google Optimize. Please note that by accepting these cookies, you consent to the transfer of your personal data to the United States. However, you can refuse these cookies using our preference center.

We reserve the right to modify and correct this notice. Please refer to this page regularly to review this information and stay informed of any new additional information.